We pride ourselves on the quality and speed of our service.
The protocol for working with us is:
Call, email or fill in the “Get a FREE quote” form to the right hand side of the page. If its between 8:30am – 5:30pm Monday to Friday then we will get back to you within the hour. If it’s out of hours then as soon as we all return to work we’ll be in touch. Your Contact details will be taken at this point, but not sold on or used for email marketing etc. It is essential that you give us a telephone number that you will answer when we visit, so if we are running late we can warn you. Size of job is not an issue whether it is £40 or £40,000 so don’t worry your job is not too small.
Please visit our Working Hours section.
When we call you back we will look to arrange an appointment at a set time on a particular day. If you have to re-arrange the quote just call and let us know. A brief description of the works required will help us select the best Arboricultural (tree surgery) Advisor to meet your requirements.
Your Advisor will arrive on site in a fully liveried vehicle and branded clothing. Please take care if someone knocks on the door and claims to be from Beddow’s Tree Surgeons as we have had problems with hoax callers in the past. We care for the environment so Advisors drive the most efficient transport possible, we do not use low efficiency 4×4 vehicles to carry one man to your site.
The Arboricultural Advisor will be an experienced tree surgeon with a formal qualification in Arboriculture. Knowing how the tree works and responds as well as how the job works is essential in detailing the job to be undertaken.
All Arboricultural Advisors are selected on their integrity. The business is built around giving honest advice for the good of the tree while offering the options to the client. We will not try and sell you work or impact on your decision for our own financial benefit.
You will then be emailed if possible a Fixed Price Quotation not an Estimate, the difference is essential as the former will not change after the job has started the latter is highly likely to increase. We will honour the price even if we have a problem.
Your job will be booked on a day at your convenience morning and afternoon slots are available if you have a smaller job. Sometimes we will contact you to try and move the job to try and reduce the movement of vehicles and subsequent diesel use. We apologise if this inconveniences you but we feel it is worth the question if it helps the environment.
Your job will be completed by an experienced highly qualified tree surgery crew. Our Tree Surgeons are all full time employees, we NEVER use sub-contractors. Most staff have joined us at trainee level and developed their careers within the business. We are very proud of the friendly nature and skills of our crews and if you check out our testimonials so are our clients. The crew leader will introduce themselves and then talk you through the works before commencing if required. Although a lot of the time clients just leave a gate open and as we are totally self sufficient we just go in complete the job, clean up well and then you wouldn’t know we’d ever been!
Upon completion if you are happy with the works you can pay the crew with a cheque or cash, or by calling the office and paying by Debit Card, we are unable to take Credit Card payments due to the cost of each transaction. Ideally if you wait for the invoice to arrive again by email then a bank transfer / payment is our preferred payment method, alternative post a cheque or call to pay over the phone.
“This firm carried out an excellent job of Pollarding our trees. They were very friendly and efficient, despite wet working conditions, and left the site exceptionally clean and tidy. Would highly recommend”
“Mike and the team were brilliant, from consultation of a 100ft beech tree that dropped a limb through to felling the tree and replanting of a replacement. Mike was extremely knowledgeable and sadly after a thorough assessment the tree had to come down. The team were brilliant and always tidied up after themselves, they were professional, reliable and very reasonable on cost. Thank you to Beddow, great job!”
“Friendly and efficient team – did a great job”.
“Excellent work on three trees. Team turned up on time, worked quickly and efficiently, took great care to leave garden and drive clean and tidy. Very satisfied with work and cost, and very happy to recommend to others”.
“What a brilliant job the team of lads did in cutting back our apples tree and silver birch. I received a phone call the day before to let me know what time the lads would arrive and they arrived on time. They were polite, respectful and left the gardens neat and tidy, making sure they cleared away all the branches and leaves. Highly recommended and will certainly use Beddows Trees again. Thank you!”
“The three young men who came to cut back a number of our trees were very polite and worked quickly and efficiently. We were warned that the removal of the branches and foliage through the passage between house and garage could result in some damage to the paint on the walls. However, despite a great deal of recent rain leaving the garden very wet and muddy, there was very little mess to show that the job had been done, so well did they tidy up after themselves (even removing leaves from my front garden which had blown in before the lads arrived). I will certainly use this company again.”
“We had the most amazing service from this company from start to finish. The whole team were so friendly. Highly recommend to anyone!”
“All work carried out as per quotation. Team very professional and polite. Punctuality is very important for us and on all occasions Mike (twice) and his team (3 times) arrived when they said they would. Despite being two different companies the liaison between them and the fencer was superb”.
“Hi, we are very pleased with the work carried out and will definitely recommend you guys to all of our family and friends! Efficient, polite and knowledgeable. Thanks again”
“Thank you so much for completing a great improvement in our garden! The Beddows team were most professional, considerate and a pleasure! We are most grateful to our neighbour’s for recommending Beddows”