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“I just want to show my appreciation for another job well done. That’s the second time you have rescued me this year. Your team have been exemplary, being courteous, informative and professional throughout the process of taking down the old horse chestnut. Your advice was spot on as it had become clear that the root structure had decayed significantly and I’m glad we managed to get the tree down before the storms. A brilliant job, we’ll done yet again. Thank you”